Restaurant Supervisor: Lead Service & Quality

Crescent Hotels & Resorts; Saint Petersburg (FL); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Crescent Hotels & Resorts is seeking a Restaurant Supervisor to oversee daily restaurant operations, lead a team across shifts, ensure friendly, efficient service, and uphold high standards of food quality, safety, and cleanliness. You will help manage inventory, train staff, and assist with guest concerns to deliver an outstanding dining experience.

The role requires strong communication, organization, and problem-solving skills, with a flexible schedule including evenings, weekends, and

Formación

• Previous restaurant, hospitality, or customer service experience is preferred.
• Previous supervisory or leadership experience is strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to lead a team and remain calm in a fast-paced environment.
• Dependable, professional, and committed to excellent guest service.
• Basic cash-handling and point-of-sale system experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must obtain and maintain all required food safety and responsible alcohol-service certifications, as applicable.

Responsabilidades

• Supervise and support team members during assigned shifts.
• Provide a positive guest experience by ensuring prompt, friendly, and professional service.
• Monitor food preparation, presentation, quality, and portion standards.
• Assign daily tasks and ensure team members complete their responsibilities efficiently.
• Assist with employee training, coaching, and ongoing development.
• Address guest questions or concerns and resolve issues professionally.
• Complete opening and closing procedures as assigned.
• Handle cash, process transactions, balance registers, and follow established cash-control procedures.
• Monitor inventory levels and communicate supply or product needs to management.
• Ensure the restaurant, kitchen, service areas, and equipment remain clean and properly maintained.
• Enforce all food safety, sanitation, alcohol service, and workplace safety requirements.
• Help maintain appropriate staffing coverage and coordinate employee breaks during shifts.
• Communicate operational concerns, employee matters, and guest feedback to management.
• Support a respectful, dependable, and team-oriented work environment.
• Perform other duties as assigned.

Descripción del empleo

Crescent Hotels & Resorts is seeking a Restaurant Supervisor to oversee daily restaurant operations, lead a team across shifts, ensure friendly, efficient service, and uphold high standards of food quality, safety, and cleanliness. You will help manage inventory, train staff, and assist with guest concerns to deliver an outstanding dining experience.

The role requires strong communication, organization, and problem-solving skills, with a flexible schedule including evenings, weekends, and