Restaurant & Bar Guest Experience Supervisor

Crescent Hotels & Resorts; Elko (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Restaurant Supervisor to oversee dining room operations, ensuring service standards and brand integrity are maintained across restaurant and bar areas.

The role requires supervising dine-in staff, coordinating floor coverage, and delivering training for new hires, with a focus on guest satisfaction and smooth service flow. Certification in Alcohol Service and ServSafe is required.

Qualifications

• Must have at least one year of restaurant dining supervision with guest interaction.
• Alcohol Service Certification is required.
• ServSafe Certification is required.

Responsibilities

• Monitor restaurant associates in their daily tasks and assist staff as needed.
• Supervise guest service in the restaurant and bar to uphold brand standards.
• Establish and reinforce side work and floor plan coverage.
• Communicate daily specials and group tastings to staff.
• Provide approved training for new hires in restaurant and/or bar.
• Assist with menu classes and taste panels with staff.
• Ensure safe and accurate cash and card handling by staff.

Skills

Restaurant supervision

Job description

Crescent Hotels & Resorts is seeking a Restaurant Supervisor to oversee dining room operations, ensuring service standards and brand integrity are maintained across restaurant and bar areas.

The role requires supervising dine-in staff, coordinating floor coverage, and delivering training for new hires, with a focus on guest satisfaction and smooth service flow. Certification in Alcohol Service and ServSafe is required.