Restaurant Supervisor: Lead Service & Team Excellence

Concord Hospitality Enterprises Co.; North Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Medical plans

401K retirement program

Discount hotel room nights

Group life insurance

Disability programs

Verizon discount

Job summary

Concord Hospitality Enterprises Co. is seeking a Restaurant Supervisor to lead the restaurant team and ensure exceptional guest service across all dining outlets.

You will supervise servers, room service, bartenders, and related staff, while coordinating with the kitchen to deliver high-quality meals on time. The ideal candidate has supervisory experience in full-service restaurants, working knowledge of costs and service sequences, and excellent communication and interpersonal skills to

Qualifications

• Experience in a supervisory role in full-service restaurants with knowledge of costs and sequence of service.
• Micros experience is a plus.
• Hands-on attitude with excellent communication and interpersonal skills.

Responsibilities

• Supervise and advise Restaurant Servers, Room Service, DRA's, Host/Hostess, and Bartenders to ensure professional, prompt service.
• Open and close shifts per manager's checklist.
• Train and enforce service standards using records, menus, and reference materials.
• Maintain a safe and sanitary work environment for all associates and guests.
• Be on the floor during peak periods to ensure adequate coverage and guest satisfaction.
• Monitor hours and overtime across restaurant, room service, and bartender staff.
• Assist in seating guests, communicating with the kitchen, and ensuring timely service.

Skills

Communication skills

Interpersonal skills

Team leadership

Guest service excellence

Tools

Micros

Job description

Concord Hospitality Enterprises Co. is seeking a Restaurant Supervisor to lead the restaurant team and ensure exceptional guest service across all dining outlets.

You will supervise servers, room service, bartenders, and related staff, while coordinating with the kitchen to deliver high-quality meals on time. The ideal candidate has supervisory experience in full-service restaurants, working knowledge of costs and service sequences, and excellent communication and interpersonal skills to