Restaurant Outlets Lead - F&B Service & Guest Experience

The Crescent Hotels Group; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

401K matching

Flexible scheduling

Discounts at Crescent properties

Discounts at Marriott properties

Paid time off

Job summary

Crescent Hotels & Resorts is seeking a Restaurant Outlets Supervisor to oversee our hotel restaurant outlets and lead the front-of-house team to deliver exceptional guest experiences.

You will manage shifts, support the Director of Outlets in their absence, and ensure operations meet our high standards of service and efficiency. A minimum of one year in a leadership role and familiarity with MICROS are required.

Qualifications

• At least one year of leadership experience in a restaurant or hotel setting.
• Experience supervising front-of-house teams and ensuring guest satisfaction.
• Familiarity with MICROS operating system and POS tools.

Responsibilities

• Oversee all hotel restaurant outlets to ensure high standards of service.
• Lead the front-of-house team in the absence of the Director of Outlets.
• Coordinate staff schedules and ensure smooth daily operations.
• Deliver exceptional guest experiences and maintain brand standards.

Skills

Leadership

Team management

Guest service

MICROS knowledge

Tools

MICROS POS

Job description

Crescent Hotels & Resorts is seeking a Restaurant Outlets Supervisor to oversee our hotel restaurant outlets and lead the front-of-house team to deliver exceptional guest experiences.

You will manage shifts, support the Director of Outlets in their absence, and ensure operations meet our high standards of service and efficiency. A minimum of one year in a leadership role and familiarity with MICROS are required.