Restaurant Shift Supervisor - Leadership & Guest Experience

redrobin; Brentwood (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Flexible work schedules

Food discounts

Referral bonuses

Growth opportunities

Health & retirement benefits

Job summary

Red Robin is seeking a Shift Supervisor to oversee day-to-day operations during mid and closing shifts. The role involves supervising team members, delivering memorable guest experiences, and ensuring food quality and cleanliness in a fast-paced, high-volume environment.

Compensation ranges from $21.17 to $25.54 per hour, with benefits including health options, retirement plan, discounts, and opportunities for growth.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Commitment to high standards of cleanliness, sanitation, and guest satisfaction.
• Ability to supervise peers with business maturity.
• Strong communication, leadership, and conflict-resolution skills.
• Able to work flexible shifts, weekends and holidays; reliable transportation.

Responsibilities

• Manage daily restaurant operations during mid and closing shifts.
• Uphold company standards for guest experience, product quality, and cleanliness.
• Lead and supervise team members; act as ambassador of brand equity.
• Assist with training and leadership development as assigned.

Skills

Leadership

Communication skills

Conflict resolution

Team supervision

Analytical/decision-making

Customer service experience

Basic math

Computer literacy

Flexibility

Education

High school diploma or equivalent

Some college

Tools

Serv Safe Certified

Job description

Red Robin is seeking a Shift Supervisor to oversee day-to-day operations during mid and closing shifts. The role involves supervising team members, delivering memorable guest experiences, and ensuring food quality and cleanliness in a fast-paced, high-volume environment.

Compensation ranges from $21.17 to $25.54 per hour, with benefits including health options, retirement plan, discounts, and opportunities for growth.