Restaurant Shift Supervisor: Lead Guest Experience & Profit

Red Robin; O’Fallon (MO); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

Discount on Red Robin food

Referral bonuses

Growth opportunities

Health benefits and more

Job summary

Red Robin is hiring a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts, under management supervision. You will lead staff, uphold cleanliness and product quality, and resolve guest concerns while driving profitability.

Training is provided to grow leadership skills and advance within the company. The role requires strong communication, energy, and reliability, with a focus on guest satisfaction and team development.

Qualifications

• Must maintain high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Excellent leadership, interpersonal and conflict resolution skills.
• Good oral and written communication and basic business math abilities.

Responsibilities

• Manage day-to-day operations during scheduled mid and closing shifts.
• Serve as ambassador of Brand Equity Standards to guests.
• Supervise peers and ensure restaurant targets and quality standards are met.

Skills

Leadership

Communication

Conflict resolution

Business math

Analytical thinking

Self-motivation

Education

High school diploma or equivalent

Tools

Serv Safe Certified

Job description

Red Robin is hiring a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts, under management supervision. You will lead staff, uphold cleanliness and product quality, and resolve guest concerns while driving profitability.

Training is provided to grow leadership skills and advance within the company. The role requires strong communication, energy, and reliability, with a focus on guest satisfaction and team development.