Restaurant Shift Supervisor: Lead Front & Back of House

Landed; El Segundo (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Tender Greens seeks a Shift Supervisor in El Segundo, CA to assist the General Manager and Executive Kitchen Manager in daily front and back of house operations. This non-exempt role ensures all front/back of house positions are covered and staff are trained to Tender Greens standards.

You will lead with guest-first service, enforce safety, aid training, roll out menu changes, set up service stations, and help manage day-to-day operations and complaints when leadership is absent.

Qualifications

• Prior restaurant experience required.
• Demonstrated leadership, coaching and motivating a team.
• Solid base knowledge of culinary technique and its practical application.
• Able to work in a fast-paced, high-stress environment.
• Customer service focused and solution oriented.
• Flexibility to work varied shifts including nights and weekends.

Responsibilities

• Exemplify exceptional guest service and foster an uplifting environment.
• Help enforce safe work behaviors and safety standards.
• Assist GM in training front-of-house team to policy.
• Assist EK M in training kitchen team via certification process.
• Roll out limited time menu offers and recipe changes.
• Assist in setting up stations for service (Salad, Grill, Carve, etc.).
• Advise GM/EKM on employee-related issues.
• Oversee day-to-day team training activities.
• Review FOH training checklists and certifications.
• Participate in line checks, tastings, and pre-shift meetings.
• Support food safety and adherence to standards in line checks.
• Report injuries to GM/EKM and follow protocol.
• Participate in safety training and LMS signoffs.
• Handle guest complaints when GM/EKM are unavailable.
• Assist opening/closing of the restaurant per schedule.
• Support POS functions (Aloha & Olo) per policy.
• Enter nightly notes and sales into purchase tracker.
• Take catering orders and ensure on-time fulfillment.
• Assist Health Department visits when GM/EKM absent.
• Perform other duties to ensure restaurant standards.
• Assist in ordering food items including groceries, meat, fish.

Skills

Leadership

Coaching

Team motivation

Customer service

Bilingual Spanish/English

Education

Food Safety Manager certification

Job description

Tender Greens seeks a Shift Supervisor in El Segundo, CA to assist the General Manager and Executive Kitchen Manager in daily front and back of house operations. This non-exempt role ensures all front/back of house positions are covered and staff are trained to Tender Greens standards.

You will lead with guest-first service, enforce safety, aid training, roll out menu changes, set up service stations, and help manage day-to-day operations and complaints when leadership is absent.