Shift Lead - Front & Back of House Leader

Landed; Santa Monica (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Tender Greens is seeking a Shift Lead to assist the General Manager and Executive Kitchen Manager in daily operations in a fast-paced environment. The role requires full certification across front and back of house and leadership of team members to deliver outstanding guest experiences.

The Shift Lead will help enforce safety standards, train staff, assist with menu changes, and supervise day-to-day operations including line checks and POS tasks, ensuring high-quality service and food safety.

Qualifications

• Prior kitchen and FOH experience.
• Demonstrated leadership and team coaching abilities.
• Strong culinary knowledge and techniques with practical application.
• Ability to thrive in a fast-paced, high-stress environment.
• Customer service oriented and solution focused.
• Ability to work a flexible schedule based on restaurant needs.
• Ongoing Food Safety Manager certification is desirable.
• Bilingual Spanish/English is a plus.

Responsibilities

• Assist with daily front and back of house operations under GM and EKM.
• Assist with training FOH and BOH team members.
• Support rollout of new menu items and recipe changes.
• Support setup of service stations and POS workflows.
• Address employee-related issues and maintain safety standards.
• Participate in line checks, tastings, and pre-shift meetings.
• Assist with opening and/or closing of the restaurant as scheduled.
• Handle guest complaints in the absence of a GM/EKM.

Skills

Leadership

Coaching

Customer service

Flexibility

Bilingual Spanish/English

Tools

Aloha POS

Olo

Job description

Tender Greens is seeking a Shift Lead to assist the General Manager and Executive Kitchen Manager in daily operations in a fast-paced environment. The role requires full certification across front and back of house and leadership of team members to deliver outstanding guest experiences.

The Shift Lead will help enforce safety standards, train staff, assist with menu changes, and supervise day-to-day operations including line checks and POS tasks, ensuring high-quality service and food safety.