Restaurant Ops Lead - FOH/BOH, Flexible Schedule

Landed; West Hollywood (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Tender Greens in West Hollywood, CA is seeking a Shift Supervisor to support the General Manager and Executive Kitchen Manager in daily front and back of house operations. This non-exempt role ensures team training and certification across FOH and BOH stations.

The Shift Supervisor will uphold exceptional guest service, safety standards, and help coordinate line setup, training, and daily pre-shift meetings, while guiding staff to deliver outstanding experiences.

Qualifications

• Prior kitchen and FOH experience.
• Demonstrated leadership skills, including coaching, and motivating a team.
• Solid base knowledge of culinary technique and its practical application.
• Must enjoy and be able to succeed in a fast-paced and high stress work environment.
• Customer service focused and solution oriented.
• Ability to work a flexible schedule based on restaurant needs.
• Ongoing current Food Safety Manager certification.
• Bilingual Spanish/English is a plus.

Responsibilities

• Exemplifying exceptional guest service and fostering an enthusiastic and uplifting environment.
• Assisting with enforcing safe work behaviors and safety standards are adhered to maintain a safe workplace.
• Assisting the GM in training front of house team members to achieve established policies and procedures.
• Assisting the Executive Kitchen Manager in the training of kitchen team members using the certification process.
• Assisting in the rollout of limited time menu offers or new menu items and recipe changes.
• Assisting in executing the setup of Salad, Grill, Carve, Cashier, Prep, Dish, Bus, etc. stations for service.
• Advising Executive Kitchen Manager and General Manager of any employee related issues.
• Assisting in day-to-day practices related to the team including initial and ongoing training.
• Reviewing and guiding the completion of Front of House team members training checklist and certification using Tender Greens Training Certification Process.

Skills

Leadership

Culinary technique

Customer service

Flexibility

Bilingual Spanish/English

Job description

Tender Greens in West Hollywood, CA is seeking a Shift Supervisor to support the General Manager and Executive Kitchen Manager in daily front and back of house operations. This non-exempt role ensures team training and certification across FOH and BOH stations.

The Shift Supervisor will uphold exceptional guest service, safety standards, and help coordinate line setup, training, and daily pre-shift meetings, while guiding staff to deliver outstanding experiences.