Shift Leader - Lead Ops & Team (Flexible Schedule)

Cici's Pizza-Top Slice LLC; Jo Dell (AL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee meal discount

Flexible schedule

Uniform provided

Job summary

CiCi's Pizza-Top Slice LLC is seeking a Shift Leader to oversee operations and personnel across assigned shifts. You’ll act as main contact for team members and guests when managers are unavailable and ensure smooth daily functions.

Responsibilities include leading shift operations, coaching staff, upholding brand standards and food safety, and managing cash procedures. A positive, guest-focused attitude combined with reliable transportation is required.

Qualifications

• High School diploma or equivalent.
• 6–12 months of related experience recommended.
• Must pass background check and have a valid state driver’s license.

Responsibilities

• Provide leadership to team and guests with a positive attitude and energy.
• Work Open, Lunch, Dinner and Closing shifts as needed.
• Coach team members during shift leadership moments.
• Maintain CiCi's Brand Standards and Food Safety compliance per operations manual.
• Follow cash handling procedures including daily deposits.
• Keep restaurant clean using daily, weekly and monthly checklists.
• Address guest service issues and report to management as needed.
• Attend leadership and staff meetings.

Skills

Leadership

Customer service

Communication

Conflict resolution

Bilingual

Flexible schedule

Education

High School diploma or equivalent

6-12 months of related experience

Tools

POS equipment

Job description

CiCi's Pizza-Top Slice LLC is seeking a Shift Leader to oversee operations and personnel across assigned shifts. You’ll act as main contact for team members and guests when managers are unavailable and ensure smooth daily functions.

Responsibilities include leading shift operations, coaching staff, upholding brand standards and food safety, and managing cash procedures. A positive, guest-focused attitude combined with reliable transportation is required.