Restaurant Shift Leader: Lead Team & Drive Service

Ultipro; Sevierville (TN); On-site; USD 28,000 - 42,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager and on-duty supervisor in managing daily restaurant operations in Sevierville, TN. You will work with the management team to ensure adherence to the business plan and ensure crew and team leaders perform their duties.

You will lead shift activities, support sales and cost controls, and uphold company policies while maintaining customer satisfaction in a fast-paced environment.

Qualifications

• Requires 2–3 years of experience in restaurant management.
• High School Diploma or GED required.
• Excellent planning and time-management skills.
• Team-building and leadership abilities.
• Investigative and problem-solving skills; strong communication.

Responsibilities

• Provide quality product and customer service to deliver total customer satisfaction.
• Assist management and lead shift activities to maximize sales and profits while minimizing controllable costs.
• Comply with all Company policies and procedures and model company values.
• Communicate effectively with internal and external contacts; participate in trainings and meetings.

Skills

Planning

Time management

Team building

Problem solving

Analytical skills

Communication

Education

High School Diploma/GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager and on-duty supervisor in managing daily restaurant operations in Sevierville, TN. You will work with the management team to ensure adherence to the business plan and ensure crew and team leaders perform their duties.

You will lead shift activities, support sales and cost controls, and uphold company policies while maintaining customer satisfaction in a fast-paced environment.