Restaurant Shift Leader: Drive Team Excellence

Ultipro; Mount Juliet (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Ultipro is seeking a Shift Leader to support the General Manager and on-duty supervisor in Mount Juliet, TN. You will help manage daily operations, ensure service quality, and lead the restaurant management team.

The role emphasizes crew supervision, training, cash handling, and adherence to company policies. Strong organizational and communication skills are essential, with a focus on delivering a positive customer experience.

Qualifications

• Requires a high school diploma or GED.
• 2–3 years of restaurant management or shift leadership experience.
• Strong planning, time management and organizational skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Supervise crew and shift activities to meet business goals.
• Deliver quality service and customer experience.
• Assist with scheduling, training and performance expectations.
• Ensure compliance with company policies and cash handling procedures.
• Coordinate with management on business priorities and changes.

Skills

Leadership

Time management

Team building

Problem solving

Cash handling

Communication

Education

High School Diploma/GED

Job description

Ultipro is seeking a Shift Leader to support the General Manager and on-duty supervisor in Mount Juliet, TN. You will help manage daily operations, ensure service quality, and lead the restaurant management team.

The role emphasizes crew supervision, training, cash handling, and adherence to company policies. Strong organizational and communication skills are essential, with a focus on delivering a positive customer experience.