Restaurant Shift Leader - Elevate Service & Team Performance

CKE Restaurants; Newberry (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

CKE Restaurants is seeking a Shift Leader to assist the General Manager and on-duty leadership in delivering top-notch service and operations. You will work with the Restaurant Management Team to ensure alignment with the business plan and to coach Crew Persons and Team Leaders to meet performance expectations.

The role emphasizes quality service, staff development, and cost control, with opportunities to participate in training and meetings as part of the standard operating procedures.

Qualifications

• Candidates must demonstrate solid knowledge of restaurant operations.
• Strong planning and time management skills are required.
• Excellent teamwork and communication abilities.
• Ability to troubleshoot cash handling problems and maintain accuracy.

Responsibilities

• Support the General Manager or on-duty leader with management duties.
• Ensure crew and team leaders perform their responsibilities and meet expectations.
• Lead shift activities to maximize sales and control costs.
• Adhere to company policies and procedures.
• Model company values and professional behavior.
• Maintain effective communication with internal and external contacts.
• Participate in training, meetings, and webinars.
• Take on special projects as business conditions require.

Skills

Restaurant management

Team building

Problem solving

Cash handling

Bilingual (a plus)

Education

High School Diploma/GED

Job description

CKE Restaurants is seeking a Shift Leader to assist the General Manager and on-duty leadership in delivering top-notch service and operations. You will work with the Restaurant Management Team to ensure alignment with the business plan and to coach Crew Persons and Team Leaders to meet performance expectations.

The role emphasizes quality service, staff development, and cost control, with opportunities to participate in training and meetings as part of the standard operating procedures.