Restaurant Shift Leader: Elevate Service & Team Performance

CKE Restaurants, Inc.; Bonifay (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

CKE Restaurants, Inc. is seeking a Shift Leader to support the General Manager and on-duty supervisor. You will work with the Restaurant Management Team to ensure adherence to the business plan and that Crew Persons and Team Leaders meet job expectations.

This role emphasizes developing staff, managing shifts, maintaining service quality, controlling costs, and complying with policies. The position requires strong communication, hands-on leadership, and problem-solving in a fast-paced

Qualifications

• Approximately 2–3 years of restaurant management experience or education.
• High School Diploma/GED required.
• Excellent planning and time-management skills.
• Team-building abilities.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling problems.
• Reliable transportation with valid driver’s license and proof of insurance.
• Must have a telephone or reliable communication method and be accessible.
• Bi-lingual skills a plus.
• Strong analytical and organizational skills with ability to implement process improvements.

Responsibilities

• Provide a quality product and customer service experience that delivers total customer satisfaction.
• Strive to improve the skills and performance of all Crew Persons.
• Support efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
• Comply with all Company policies and procedures regarding business and personnel practices.
• Model and encourage Company shared values.
• Demonstrate oral and written communication skills; communicate effectively with various contacts.
• Attend training to remain current on industry trends.
• Participate in company meetings, webinars and conference calls.
• Perform other duties and/or special projects as assigned.

Skills

Restaurant management

Time management

Team building

Problem solving

Cash handling

Communication

Bi-lingual

Analytical skills

Organizational skills

Driver's license

Education

High School Diploma / GED

Job description

CKE Restaurants, Inc. is seeking a Shift Leader to support the General Manager and on-duty supervisor. You will work with the Restaurant Management Team to ensure adherence to the business plan and that Crew Persons and Team Leaders meet job expectations.

This role emphasizes developing staff, managing shifts, maintaining service quality, controlling costs, and complying with policies. The position requires strong communication, hands-on leadership, and problem-solving in a fast-paced