Restaurant Shift Leader - Elevate Service & Team

Default CKE Brand; Cullman (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ultipro in Cullman, AL seeks a Shift Leader to support the General Manager and on-duty supervisor with daily management tasks. You will guide the restaurant team to ensure alignment with the business plan and performance standards.

Responsibilities include leading shift activities, coaching Crew Members, ensuring quality service, and maintaining compliance with policies. This role requires strong communication, planning, and problem-solving abilities.

Qualifications

• 2–3 years of restaurant management experience or education.
• High School Diploma or GED required.
• Strong planning and time management skills.
• Team building skills.
• Investigative and problem-solving abilities.
• Ability to troubleshoot cash handling problems.
• Reliable transportation, valid driver's license and proof of insurance.
• Telephone or reliable method of communicating with the restaurant; open-door policy.
• Analytical and organizational skills; identify and implement process improvements.

Responsibilities

• Provide a quality product and customer service experience delivering satisfaction.
• Improve skills and performance of Crew Members.
• Support efforts to maximize sales and profits while minimizing controllable costs.
• Comply with company policies and procedures.
• Model and encourage company shared values.
• Communicate effectively with internal and external contacts.
• Attend training and participate in meetings and conference calls.
• Perform other duties or special projects as needed.

Skills

Restaurant management

Time management

Team building

Problem solving

Cash handling

Communication skills

Analytical skills

Process improvement

Driver's license

Education

High School Diploma/GED

Job description

Ultipro in Cullman, AL seeks a Shift Leader to support the General Manager and on-duty supervisor with daily management tasks. You will guide the restaurant team to ensure alignment with the business plan and performance standards.

Responsibilities include leading shift activities, coaching Crew Members, ensuring quality service, and maintaining compliance with policies. This role requires strong communication, planning, and problem-solving abilities.