Restaurant Shift Leader: Elevate Service & Team Performance

Hardee's Restaurants, LLC; Warrior (AL); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Ultipro in Warrior, AL is seeking a Shift Leader to assist the General Manager on duty with management activities and to support the restaurant’s business plan. You will supervise Crew and Team Leaders to ensure service quality and operational efficiency on your shift.

The role requires 2–3 years of restaurant management experience, excellent planning and time management, and strong communication and problem-solving skills to drive sales and maintain standards.

Qualifications

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management.
• High School Diploma/General Equivalency Diploma (GED) required.
• Must have excellent planning and time management skills.
• Must have team building skills.
• Must have investigative and problem solving skills.
• Must have ability to troubleshoot cash handling problems.
• Must have reliable personal transportation, a valid driver’s license and proof of insurance.
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

Responsabilités

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Connaissances

Team building

Planning/time management

Problem solving

Cash handling

Driving license

Communication

Analytical skills

Organizational skills

Formation

High School Diploma/GED

Description du poste

Ultipro in Warrior, AL is seeking a Shift Leader to assist the General Manager on duty with management activities and to support the restaurant’s business plan. You will supervise Crew and Team Leaders to ensure service quality and operational efficiency on your shift.

The role requires 2–3 years of restaurant management experience, excellent planning and time management, and strong communication and problem-solving skills to drive sales and maintain standards.