Restaurant Shift Leader: Elevate Service & Efficiency

Ultipro; Smithville (TN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Ultipro in Smithville, TN seeks a Shift Leader to assist GM with management duties and ensure team performs to standard. You will work with the Restaurant Management Team to align with the business plan and support crew and team leaders.

Responsibilities include delivering quality product and service, improving skills of crew, driving sales and controlling costs, adhering to company policies, and participating in meetings and training.

Qualifications

• Two to three years of restaurant management experience or equivalent education
• Strong planning and time management skills
• Ability to lead a team and build cohesion
• Good problem solving and investigative skills
• Experience with cash handling and accuracy
• Excellent verbal and written communication
• Reliable transportation and valid license/insurance
• Must be accessible by phone and able to meet restaurant needs
• Analytical and organizational skills with ability to drive process improvements

Responsibilities

• Provide quality product and customer service to ensure satisfaction
• Help Crew Persons improve skills and performance
• Assist management to maximize sales and control costs by leading shift activities
• Comply with company policies and procedures
• Model and promote company values
• Communicate effectively with internal and external contacts
• Attend training to stay current on industry trends
• Participate in meetings, webinars, and calls
• Perform other duties or special projects as needed

Skills

Restaurant mgmt exp

Time management

Team building

Problem solving

Cash handling

Communication

Reliable transport

Education

High School Diploma or GED

Job description

Ultipro in Smithville, TN seeks a Shift Leader to assist GM with management duties and ensure team performs to standard. You will work with the Restaurant Management Team to align with the business plan and support crew and team leaders.

Responsibilities include delivering quality product and service, improving skills of crew, driving sales and controlling costs, adhering to company policies, and participating in meetings and training.