Restaurant Shift Leader: Elevate Service & Team Performance

Ultipro; Gallatin (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Ultipro in Gallatin, TN is seeking a Shift Leader to assist the General Manager and on-duty supervisor with daily restaurant operations. You will help ensure the team delivers consistent, high-quality customer service and maintains alignment with the business plan.

In this role, you will lead shift activities, coach Crew Persons and Team Leaders, manage time and resources, and participate in trainings and meetings to drive sales and uphold company standards.

Qualifications

• Requires a High School Diploma or GED.
• 2–3 years of restaurant management experience.
• Strong planning and time management skills.
• Excellent team-building and leadership abilities.
• Good problem-solving and cash handling skills.

Responsibilities

• Lead shift activities and support the General Manager.
• Deliver quality product and customer service.
• Ensure adherence to company policies and procedures.
• Participate in training and team meetings.
• Assist with staffing and daily restaurant operations.

Skills

Planning

Time management

Team building

Investigation

Problem solving

Cash handling

Communication

Analytical skills

Education

High School Diploma or GED

Job description

Ultipro in Gallatin, TN is seeking a Shift Leader to assist the General Manager and on-duty supervisor with daily restaurant operations. You will help ensure the team delivers consistent, high-quality customer service and maintains alignment with the business plan.

In this role, you will lead shift activities, coach Crew Persons and Team Leaders, manage time and resources, and participate in trainings and meetings to drive sales and uphold company standards.