Restaurant Shift Leader: Elevate Service & Team Performance

Ultipro; Clarksville (TN); On-site; USD 35,000 - 52,000; Full time

Job summary

Ultipro in Clarksville, TN is seeking a Shift Leader to assist the General Manager on duty with management activities and to support the restaurant management team in delivering the business plan. You will ensure crew performance, lead shift activities, uphold customer service, training, meetings, and implement process improvements to achieve sales and efficiency goals.

This role requires 2–3 years of restaurant management experience, a HS diploma or GED, strong planning and communication

Qualifications

• 2–3 years of restaurant management experience
• HS diploma or GED required
• Excellent planning and time management skills
• Team building skills
• Investigative and problem solving skills
• Ability to troubleshoot cash handling problems
• Reliable transportation, valid driver’s license, and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant
• Open-door policy with management accessibility
• Strong analytical and organizational skills with ability to drive process improvements

Responsibilities

• Provide quality product and customer service experience
• Lead shift activities to maximize sales and profits and minimize controllable costs
• Support management and ensure adherence to company policies
• Model and promote company values
• Communicate effectively with internal and external contacts
• Attend training and meetings; participate in webinars
• Perform other duties or special projects as needed

Skills

Restaurant management

Planning

Team building

Problem solving

Cash handling

Driver's license

Communication

Analytical skills

Organizational skills

Education

HS Diploma or GED

Job description

Ultipro in Clarksville, TN is seeking a Shift Leader to assist the General Manager on duty with management activities and to support the restaurant management team in delivering the business plan. You will ensure crew performance, lead shift activities, uphold customer service, training, meetings, and implement process improvements to achieve sales and efficiency goals.

This role requires 2–3 years of restaurant management experience, a HS diploma or GED, strong planning and communication