Restaurant Shift Leader

TOMKAT INC DBA DQ Grill & Chill; Norwood Young America (MN); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Career advancement opportunities

Job summary

TOMKAT INC DBA DQ Grill & Chill in Minnesota is seeking a Shift Manager to oversee restaurant operations during your shift. You will supervise staff, assign duties, and ensure smooth daily performance.

The ideal candidate brings leadership experience in food service, a calm under pressure approach, and a focus on customer service, health and safety compliance, and reporting to upper management.

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management

Skills

Leadership

Customer service

Communication

Problem-solving

Stress management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking a Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills