Restaurant Shift Leader

TOMKAT INC DBA DQ Grill & Chill; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Competitive Compensation

Career Advancement Opportunities

Job summary

A leading restaurant chain in the United States is looking for a Shift Manager to oversee operations during shifts. The role requires supervising staff and ensuring exceptional customer service. Candidates should have previous food service experience and strong management skills. Benefits include competitive compensation and opportunities for advancement.

Qualifications

• Must have previous food service experience.
• Ability to remain calm and thrive under pressure.
• Excellent management and leadership skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.

Skills

Leadership

Customer service

Communication

Problem-solving

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking a Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills