Shift Leader

Smoothie King; Mint Hill (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

A leading food service company in Mint Hill is seeking an experienced Shift Leader to ensure smooth restaurant operations during shifts. Responsibilities include scheduling, staff supervision, and maintaining customer satisfaction. Ideal candidates will have prior restaurant experience and strong leadership skills. Competitive salary and flexible schedule are offered.

Qualifications

• Previous experience in food service required.
• Ability to remain calm under pressure is essential.
• Strong management skills are necessary.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully.

Skills

Leadership

Customer service

Problem-solving

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• Competitive salary
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Leader to join our team! As a Shift Leader, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills