Restaurant Shift Lead - Elevate Service & Team Growth

Ultipro; Livingston (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Ultipro in Livingston, TN seeks a Shift Leader to assist the General Manager in daily restaurant operations and to coach Crew Persons and Team Leaders. You will help ensure quality food and service, and you will contribute to achieving sales and profit goals.

The candidate should have 2–3 years of restaurant management experience, a high school diploma or GED, strong planning and communication skills, and reliable transportation.

Qualifications

• 2–3 years of restaurant management experience/education.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Team-building abilities.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling issues.
• Reliable transportation, valid driver's license, and proof of insurance.
• Must have a telephone or reliable communication method and open-door availability.
• Strong analytical and organizational skills with ability to implement process improvements.

Responsibilities

• Ensure quality product and customer service to achieve total guest satisfaction.
• Support skills development for Crew Members and Leaders.
• Assist management in maximizing sales and profits while controlling costs during shifts.
• Adhere to all company policies and procedures.
• Model company values and communicate effectively with contacts.
• Attend trainings, meetings, and webinars; participate in conference calls.
• Perform other duties or projects as business conditions require.

Skills

Leadership

Planning

Time management

Team building

Problem solving

Cash handling

Communication

Analytical thinking

Organization

Education

High School Diploma/GED

Job description

Ultipro in Livingston, TN seeks a Shift Leader to assist the General Manager in daily restaurant operations and to coach Crew Persons and Team Leaders. You will help ensure quality food and service, and you will contribute to achieving sales and profit goals.

The candidate should have 2–3 years of restaurant management experience, a high school diploma or GED, strong planning and communication skills, and reliable transportation.