Restaurant Shift Leader: Elevate Service & Skills

Ultipro; Cookeville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ultipro in Cookeville, TN is seeking a Shift Leader to assist the General Manager with daily operations, oversee Crew Persons and Team Leaders, and ensure activities align with the restaurant's business plan. You will lead shift activities to drive sales, maintain quality, and uphold service standards in a fast-paced environment.

Ideal candidates will demonstrate strong communication, problem-solving, and time management skills, plus a GED and reliable transportation, with a commitment to

Qualifications

• Experience in restaurant management or supervision.
• Strong planning and time management skills.
• Investigation and problem solving abilities.
• Experience with cash handling and POS systems.
• Clear oral and written communication with team and guests.

Responsibilities

• Assist the General Manager on duty with daily operations and staff oversight.
• Lead shift activities and optimize labor, service, and quality delivery.
• Ensure compliance with company policies and procedures while modeling core values.
• Support training, meetings, and communications to keep the team aligned.
• Perform other duties as assigned in response to business needs.

Skills

Team leadership

Time management

Problem solving

Cash handling

Communication

Education

High School Diploma/GED

Job description

Ultipro in Cookeville, TN is seeking a Shift Leader to assist the General Manager with daily operations, oversee Crew Persons and Team Leaders, and ensure activities align with the restaurant's business plan. You will lead shift activities to drive sales, maintain quality, and uphold service standards in a fast-paced environment.

Ideal candidates will demonstrate strong communication, problem-solving, and time management skills, plus a GED and reliable transportation, with a commitment to