Restaurant Shift Lead: Elevate Service & Sales

Ultipro; Oneida (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Ultipro in Oneida, Tennessee, is seeking a Shift Leader to support the General Manager and ensure the restaurant team delivers consistent service and adheres to the business plan. You will supervise crew, coordinate shift activities, and model company values.

This role requires 2–3 years in restaurant management, a High School diploma or GED, strong planning and communication skills, and reliable transportation. You will participate in training, meetings, and ongoing process improvements.

Qualifications

• Requires 2–3 years in restaurant management.
• High School Diploma or GED required.
• Strong planning and time management skills.
• Excellent problem-solving and communication skills.
• Reliable transportation and valid driver’s license.

Responsibilities

• Assist GM or on-duty supervisor with management duties.
• Lead shift activities to maximize sales and control costs.
• Ensure crew and team leaders meet job expectations.
• Provide quality customer service and handle customer inquiries.
• Attend meetings and training as required.

Skills

Restaurant management

Team building

Customer service

Scheduling

Cash handling

Education

High School Diploma or GED

Job description

Ultipro in Oneida, Tennessee, is seeking a Shift Leader to support the General Manager and ensure the restaurant team delivers consistent service and adheres to the business plan. You will supervise crew, coordinate shift activities, and model company values.

This role requires 2–3 years in restaurant management, a High School diploma or GED, strong planning and communication skills, and reliable transportation. You will participate in training, meetings, and ongoing process improvements.