Restaurant Shift Lead: Elevate Service & Growth

Ultipro; Pleasant View (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Ultipro's Shift Leader position supports the General Manager in restaurant operations, ensuring the team performs to the business plan. You will work with the Restaurant Management Team to maintain quality service and a productive work environment.

Ideal candidates bring leadership, planning and strong communication to deliver excellent guest experiences and to help grow sales while controlling costs. This is an on-site role in Pleasant View, TN.

Qualifications

• Two to three years of restaurant management experience or education.
• Requires a High School Diploma or GED.
• Strong planning and time management skills.
• Ability to build and lead teams.
• Excellent investigative and problem-solving abilities.
• Ability to troubleshoot cash handling problems.
• Reliable transportation with valid driver's license and insurance.
• Good communication; accessible to meet restaurant needs.
• Strong analytical and organizational skills with process improvement focus.

Responsibilities

• Provide quality product and customer service to ensure total satisfaction.
• Develop and improve skills and performance of Crew Persons.
• Assist management to maximize sales and profits while controlling costs.
• Follow all Company policies and procedures.
• Model and promote Company values in daily work.
• Communicate clearly with internal and external contacts.
• Attend training to stay current with industry trends.
• Participate in meetings, webinars, and conference calls.
• Perform other duties as assigned to meet business needs.

Skills

Restaurant management

Time management

Team building

Problem solving

Cash handling

Driver's license

Communication skills

Analytical skills

Education

High school diploma or GED

Job description

Ultipro's Shift Leader position supports the General Manager in restaurant operations, ensuring the team performs to the business plan. You will work with the Restaurant Management Team to maintain quality service and a productive work environment.

Ideal candidates bring leadership, planning and strong communication to deliver excellent guest experiences and to help grow sales while controlling costs. This is an on-site role in Pleasant View, TN.