Restaurant Ops Leader: Guest Experience & Growth

Torchy; West Alexander (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus eligibility

Medical, dental, and vision

401(k)

Paid Time Off

Food discount

Growth opportunities

Job summary

Torchy’s is seeking an Assistant Managing Partner to lead Back of the House (BOH) and Front of House (FOH) operations, ensuring exceptional guest experiences and alignment with Torchy’s mission and values. You are a results-oriented leader who thrives in a fast-paced setting and mentors team members toward excellence.

You will manage kitchen operations, food quality, guest experience, local store marketing, staffing, budgeting, and compliance, while developing future leaders and driving

Qualifications

• 3+ years of restaurant management experience in a fast-paced environment.
• Ability to lead and develop diverse teams while maintaining high standards.
• Knowledge of food safety and restaurant operations best practices.
• Must hold state alcohol-server and Manager ServSafe certifications.
• Experience in budgeting, scheduling, and inventory management.
• Physical ability to lift up to 40 pounds and stand for extended periods.

Responsibilities

• Lead BOH and FOH operations to ensure consistent guest experiences.
• Maintain food quality, safety, cleanliness, hospitality, and community engagement.
• Manage kitchen operations, inventory, and equipment maintenance.
• Support local store marketing and drive guest traffic.
• Hire, train, and schedule team members across BOH/FOH.
• Develop and mentor team members for growth and accountability.
• Monitor food costs, labor, and overall efficiency.
• Ensure recipes are followed with proper portions and preparation.
• Enforce health, safety and regulatory compliance.
• Lead shifts focusing on quality, speed, hospitality, and safety.
• Evaluate performance metrics and implement improvement plans.
• Provide training and development opportunities for staff.
• Perform other duties as assigned.

Skills

Leadership

Team development

Budget management

Food safety knowledge

Communication

Bilingual English/Spanish

Education

Manager ServSafe certification

Alcohol-server certification

Job description

Torchy’s is seeking an Assistant Managing Partner to lead Back of the House (BOH) and Front of House (FOH) operations, ensuring exceptional guest experiences and alignment with Torchy’s mission and values. You are a results-oriented leader who thrives in a fast-paced setting and mentors team members toward excellence.

You will manage kitchen operations, food quality, guest experience, local store marketing, staffing, budgeting, and compliance, while developing future leaders and driving