Restaurant Operations Leader | Guest Experience & Growth

Torchy's Tacos; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid Time Off

Damn Good food discount

Growth opportunities

Job summary

Torchy’s Tacos in Houston is seeking an Assistant Managing Partner to lead both BOH and FOH operations, ensuring high standards of food quality, safety, cleanliness, hospitality, and community engagement. This role drives team development and daily management to maintain a Damn Good guest experience.

You will oversee staffing, training, and scheduling across departments, manage costs, and mentor leaders while maintaining Torchy’s mission and values in a fast-paced environment.

Qualifications

• 3+ years of restaurant management experience in a fast-paced environment, including kitchen and guest-facing operations.
• Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
• Comprehensive knowledge of food safety and restaurant operations best practices.
• Required state alcohol-server and Manager ServSafe certifications.
• Proficiency in managing budgets, schedules, and inventory.
• Ability to lift, push, pull, or carry objects up to 40 pounds and to stand or walk for extended periods.

Responsibilities

• Manage all BOH operations, including food preparation, inventory, and equipment maintenance, ensuring a safe and impressively clean kitchen environment.
• Ensure menu items meet high standards with scratch-made quality and attention to detail.
• Champion hospitality by meeting guest needs and exceeding expectations for a welcoming experience.
• Support local store marketing initiatives to build community connections and drive guest traffic.
• Hire, train, and schedule team members to maintain proper staffing across BOH and FOH.
• Mentor and develop team members, fostering growth and accountability while identifying future leaders.
• Manage food costs, labor, and overall operational efficiency through planning and inventory management.
• Ensure recipes are followed with correct portions, prep weights, and production tracking.
• Adhere to health, safety, and regulatory requirements; foster accountability.
• Lead shifts focusing on food quality, speed, hospitality, and safety, ensuring smooth operations.
• Evaluate Mystery Shop and Damn Good Restaurant Assessment results and implement improvement plans.
• Work with team members to ensure proper training, certification, and ongoing development.
• Perform other duties as assigned.

Skills

Restaurant management

Team leadership

Food safety

Budget management

Inventory management

ServSafe certification

Alcohol server certification

Physical stamina

Education

Manager ServSafe certification

State alcohol-server certification

Job description

Torchy’s Tacos in Houston is seeking an Assistant Managing Partner to lead both BOH and FOH operations, ensuring high standards of food quality, safety, cleanliness, hospitality, and community engagement. This role drives team development and daily management to maintain a Damn Good guest experience.

You will oversee staffing, training, and scheduling across departments, manage costs, and mentor leaders while maintaining Torchy’s mission and values in a fast-paced environment.