Assistant Managing Partner - Ops & Guest Experience

Torchy; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid Time Off

Damn Good food discount for you and a+

Growth opportunities

Job summary

Torchy’s is seeking an Assistant Managing Partner to lead both kitchen and dining room operations, ensuring top-tier food quality, safety, and hospitality in every guest interaction. You will drive community engagement while upholding Torchy’s mission and values.

You will hire, train, and schedule staff, manage budgets and inventory, ensure recipe accuracy, and mentor teams to deliver a Damn Good experience across all shifts.

Qualifications

• 3+ years of restaurant management experience in a fast-paced environment, including both kitchen and guest-facing operations.
• Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
• Comprehensive knowledge of food safety and restaurant operations best practices.
• Required state alcohol-server and Manager ServSafe certifications.
• Proficiency in managing budgets, schedules, and inventory.
• Ability to lift, push, pull, or carry objects up to 40 pounds and to stand or walk for extended periods.

Responsibilities

• Kitchen operations management of BOH, food prep, inventory, and equipment maintenance with a safe, clean kitchen.
• Ensure menu items meet high standards with a scratch-made focus.
• Champion hospitality and guest experience through consistent service quality.
• Support local store marketing initiatives to drive guest traffic.
• Hire, train, and schedule team to maintain proper staffing across BOH and FOH.
• Mentor and develop team members, fostering growth and accountability.
• Manage food costs, labor, and overall operational efficiency.
• Ensure recipes are followed with correct portions and production tracking.
• Maintain adherence to health, safety, and regulatory requirements.
• Lead shifts focusing on food quality, speed, hospitality, and safety.
• Evaluate Mystery Shop and Damn Good Restaurant Assessment results and implement improvements.
• Train and certify team members and support ongoing development.
• Perform other duties as assigned.

Job description

Torchy’s is seeking an Assistant Managing Partner to lead both kitchen and dining room operations, ensuring top-tier food quality, safety, and hospitality in every guest interaction. You will drive community engagement while upholding Torchy’s mission and values.

You will hire, train, and schedule staff, manage budgets and inventory, ensure recipe accuracy, and mentor teams to deliver a Damn Good experience across all shifts.