Restaurant Ops Leader Growth & Training

Jobtome; Yarmouth (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly pay and performance bonuses

Shake Shack meal discounts

Exclusive corporate discounts for a360

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability Ins.

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care 


Job summary

Shake Shack in Massachusetts is seeking a Restaurant Manager to oversee daily operations, ensure guest satisfaction, and uphold the brand's high standards. With 2–3 years of management experience, you will train staff, lead with coaching, and drive excellence in a fast-paced environment.

You will also promote the Shack in the local community through events and partnerships, while maintaining sanitation and safety compliance.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Team leadership

Guest service excellence

Financial acumen

Job description

Shake Shack in Massachusetts is seeking a Restaurant Manager to oversee daily operations, ensure guest satisfaction, and uphold the brand's high standards. With 2–3 years of management experience, you will train staff, lead with coaching, and drive excellence in a fast-paced environment.

You will also promote the Shack in the local community through events and partnerships, while maintaining sanitation and safety compliance.