Restaurant Ops Leader: Growth, Training & Service

Shake Shack; Leander (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Medical insurance

401k with match

Paid time off

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations, ensuring top-tier guest experience and hospitality. You will train staff, drive excellence, and lead teams through coaching while promoting the brand in the local community through events and engagements.

The role emphasizes strong operational knowledge, flexibility in hours, and a commitment to safety and high standards in a fast-paced environment.

Qualifications

• 2-3 years of restaurant management experience in a high-volume setting
• Strong leadership and coaching capabilities
• Operational knowledge including food planning, sanitation, and health codes

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on Shack operations
• Motivate and manage team to uphold hospitality standards
• Demonstrate leadership with coaching and excellence
• Promote the brand locally through events and word-of-mouth
• Ensure sanitation and safety regulations compliance

Skills

Restaurant management

Leadership

Operations

Customer service

Budgeting

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily operations, ensuring top-tier guest experience and hospitality. You will train staff, drive excellence, and lead teams through coaching while promoting the brand in the local community through events and engagements.

The role emphasizes strong operational knowledge, flexibility in hours, and a commitment to safety and high standards in a fast-paced environment.