High-Volume Restaurant Leader | Coach & Grow

Shake Shack; Wrentham (MA); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Health Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Pre-Tax Commuter Benefits

Job summary

Shake Shack is seeking a Restaurant Manager in Massachusetts to oversee daily operations, train staff, and drive hospitality excellence. The role focuses on coaching, brand promotion, and ensuring sanitation and safety compliance within a high-volume setting.

Eligible candidates should have 2-3 years of managerial restaurant experience, financial acumen, and flexibility in hours. Shake Shack offers strong benefits and opportunities for growth in a fast-paced, team-oriented environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

People management

Customer service

Operations management

Budgeting

Coaching

Job description

Shake Shack is seeking a Restaurant Manager in Massachusetts to oversee daily operations, train staff, and drive hospitality excellence. The role focuses on coaching, brand promotion, and ensuring sanitation and safety compliance within a high-volume setting.

Eligible candidates should have 2-3 years of managerial restaurant experience, financial acumen, and flexibility in hours. Shake Shack offers strong benefits and opportunities for growth in a fast-paced, team-oriented environment.