Restaurant Operations Lead

Shake Shack; Braintree (MA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate Discounts

Medical Insurance

Life and Disability Insurance

401k Match

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Benefits

Commuter Benefits

Flexible Spending Accounts

Development Opportunities

Job summary

Shake Shack is hiring a Restaurant Manager in Massachusetts to lead daily operations, train staff, and ensure guest satisfaction in a fast-paced setting. You will motivate teams, coach for excellence, and promote the brand through local events while maintaining sanitation and safety standards.

The role offers weekly pay, bonuses, healthcare, retirement matching, paid time off, parental leave, commuter benefits, and growth opportunities.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant Management

Leadership

Coaching

Customer Service

Job description

Shake Shack is hiring a Restaurant Manager in Massachusetts to lead daily operations, train staff, and ensure guest satisfaction in a fast-paced setting. You will motivate teams, coach for excellence, and promote the brand through local events while maintaining sanitation and safety standards.

The role offers weekly pay, bonuses, healthcare, retirement matching, paid time off, parental leave, commuter benefits, and growth opportunities.