Restaurant Manager: Lead Teams & Elevate Guest Experience

Jobtome; Massachusetts; Presencial; USD 56.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Performance bonuses

Shake Shack meal discounts

Exclusive corporate discounts

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Descripción de la vacante

Shake Shack is seeking a Restaurant Manager in Massachusetts to lead daily operations, ensure guest satisfaction, and coach the team. You will drive hospitality excellence, manage staff, and promote the brand in the local community.

Join a fast-paced environment with opportunities for growth, mentorship, and hands-on training while delivering outstanding service and maintaining high standards of sanitation and safety.

Formación

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsabilidades

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Conocimientos

Restaurant management

Operations knowledge

Leadership

Financial acumen

Food handler certification

Flexibility

Descripción del empleo

Shake Shack is seeking a Restaurant Manager in Massachusetts to lead daily operations, ensure guest satisfaction, and coach the team. You will drive hospitality excellence, manage staff, and promote the brand in the local community.

Join a fast-paced environment with opportunities for growth, mentorship, and hands-on training while delivering outstanding service and maintaining high standards of sanitation and safety.