Hospitality Shift Lead - Fast-Paced Restaurant Ops

Shake Shack; Hyannis (MA); Sur place; USD 56 000 - 69 000; Plein temps

Avantages offerts par ce poste

Weekly Pay and Bonuses

Meal Discounts

Exclusive corporate discounts

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Résumé du poste

Shake Shack in Massachusetts is seeking a Restaurant Manager to oversee daily operations, deliver outstanding guest service, train teams, and drive the brand's hospitality.

This role requires 2–3 years of management experience in a fast-paced setting, strong financial acumen, and a passion for coaching. Shake Shack offers weekly pay, meal discounts, comprehensive benefits, and growth opportunities.

Qualifications

• 2–3 years of restaurant management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsabilités

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Connaissances

Leadership & team management

Operations management

Training & coaching

Description du poste

Shake Shack in Massachusetts is seeking a Restaurant Manager to oversee daily operations, deliver outstanding guest service, train teams, and drive the brand's hospitality.

This role requires 2–3 years of management experience in a fast-paced setting, strong financial acumen, and a passion for coaching. Shake Shack offers weekly pay, meal discounts, comprehensive benefits, and growth opportunities.