Restaurant Operations Supervisor

The Press Club Grill; Pasadena (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Tender Greens is seeking a Restaurant Supervisor to support daily front and back of house operations and to guide team members towards an outstanding guest experience. The role requires proficiency across FOH and BOH tasks and leadership in a fast-paced setting.

The supervisor will train staff, ensure safety standards, and assist in opening or closing the restaurant, while coordinating with the GM and Executive Kitchen Manager to maintain high service levels.

Qualifications

• Prior kitchen and FOH experience.
• Demonstrated leadership skills, including coaching, and motivating a team.
• Customer service focused and solution oriented.
• Bilingual Spanish/English is a plus.
• Ability to work a flexible schedule based on restaurant needs.

Responsibilities

• Assist the GM and Executive Kitchen Manager in daily front and back of house operations.
• Train front of house team and kitchen team using certification processes.
• Set up service stations (Salad, Grill, Carve, Cashier, Prep, Dish, Bus).
• Oversee health department visits and safety standards.
• Manage POS functions (Aloha & Olo) including refunds and reprints.
• Assist in opening/closing the restaurant and daily time/expense tracking.
• Handle guest complaints when leadership is unavailable.
• Direct catering orders and ensure on-time fulfillment.
• Assist in inventory, orders, and supplier coordination.

Skills

Leadership

Customer service

Flexible schedule

Bilingual Spanish/English

Tools

Aloha

Olo

Job description

Tender Greens is seeking a Restaurant Supervisor to support daily front and back of house operations and to guide team members towards an outstanding guest experience. The role requires proficiency across FOH and BOH tasks and leadership in a fast-paced setting.

The supervisor will train staff, ensure safety standards, and assist in opening or closing the restaurant, while coordinating with the GM and Executive Kitchen Manager to maintain high service levels.