Restaurant Ops Leader: Guest Experience & Team Growth

Landed; Los Angeles (CA); On-site; USD 67,000 - 80,000; Full time

Job summary

Tender Greens in Los Angeles is seeking an Associate General Manager to lead restaurant operations, mentor staff, and ensure exceptional guest experiences in line with company standards. You will oversee kitchen and dining room, run shifts, train staff, monitor safety, and manage costs while delivering hospitality on every shift.

Qualifications include a hospitality-related degree or equivalent, 3 years’ high-volume cooking experience, strong leadership, and excellent communication.

Qualifications

• Bachelors/associate degree in hospitality, Restaurant Management, Culinary or equivalent education and work experience
• Minimum 3 years cooking in a high-volume restaurant preferred
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Culinary interest with commitment to continued culinary development
• Proficient in MS Office, Google Docs
• Excellent written and verbal communication with a positive and outgoing personality
• Customer service focused and solution oriented
• Capable of delegating multiple tasks
• Must enjoy and be able to succeed in a fast-paced and high stress work environment
• Ability to work a flexible schedule based on restaurant needs
• Ongoing current Food Safety Manager certification

Responsibilities

• Exemplify leadership and foster a positive environment for all team members
• Train team members using certification process
• Ensure adherence to policies and procedures
• Provide coaching and feedback to team members
• Manage performance issues timely and document
• Participate in weekly management meetings
• Oversee kitchen and dining room operations
• Lead opening/closing procedures and station operations
• Manage labor costs and schedules
• Ensure food safety and cleanliness standards
• Roll out new menu items and LTOs as needed
• Maintain high quality food and guest experience

Skills

Leadership

Coaching

Directing team

Motivating a team

MS Office

Google Docs

Customer service

Solution oriented

Delegation

Fast-paced environment

Education

Bachelor/Associate in Hospitality or Restaurant Management

Tools

MS Office

Google Docs

Job description

Tender Greens in Los Angeles is seeking an Associate General Manager to lead restaurant operations, mentor staff, and ensure exceptional guest experiences in line with company standards. You will oversee kitchen and dining room, run shifts, train staff, monitor safety, and manage costs while delivering hospitality on every shift.

Qualifications include a hospitality-related degree or equivalent, 3 years’ high-volume cooking experience, strong leadership, and excellent communication.