Restaurant Operations Supervisor

Universal Store; Tulsa (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

IHOP in Tulsa is seeking an experienced operations leader to direct the unit's daily activities and manage staff, guests, and compliance with IHOP SOPs.

You will drive guest satisfaction, supervise recruiting and training, and coordinate safety, sanitation, and regulatory requirements while striving to meet budgeted sales and profits.

The role requires a high school diploma or GED plus 2–4 years of related experience, and a valid driver’s license; good communication is essential.

Qualifications

• High school diploma or GED with 2–4 years related experience or equivalent.
• Ability to speak and read English; interpret safety rules and manuals.
• Valid Driver’s License.

Responsibilities

• Assist in the achievement of budgeted sales and profits.
• Develop and maintain professional relationships with IHOP employees and guests.
• Implement Craft Training program for hourly employees to improve operations and guest experience.
• Assist in executing annual financial, local restaurant marketing, guest service and HR objectives.
• Ensure adequate levels of supplies and proper operational condition of equipment.
• Ensure safety, sanitation and security practices per SOP and regulations.

Skills

English language

Education

High school diploma or GED

Job description

IHOP in Tulsa is seeking an experienced operations leader to direct the unit's daily activities and manage staff, guests, and compliance with IHOP SOPs.

You will drive guest satisfaction, supervise recruiting and training, and coordinate safety, sanitation, and regulatory requirements while striving to meet budgeted sales and profits.

The role requires a high school diploma or GED plus 2–4 years of related experience, and a valid driver’s license; good communication is essential.