Restaurant Operations Supervisor

Universal Store; Evanston (IL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

IHOP in Evanston, IL is seeking an Operations/Unit Supervisor to direct the operation of the unit, support budget goals, and oversee training and compliance. You will build professional relationships with staff and guests, implement IHOP training programs, and ensure supplies and safety guidelines are followed.

You will assist in achieving financial objectives, coordinating with the General Manager, and maintaining standards per SOP.

Qualifikationen

• High school diploma or GED with 2–4 years related experience or equivalent.
• Ability to speak and read English; write routine reports.
• Must have a valid Driver’s License.
• Certification through IHOP training courses.
• Ability to follow SOPs and safety regulations.

Aufgaben

• Assist in achievement of budgeted sales and profits.
• Develop and maintain professional relationships with IHOP employees and guests.
• Implement Craft Training program for all restaurant hourly employees.
• Assist in execution of annual financial, local restaurant marketing, guest service and HR objectives.
• Comply with regulations applicable to the unit.
• Assist in recruitment, training and retention of employees.
• Ensure adequate levels of supplies.
• Ensure proper operation of equipment and facilities.
• Maintain safety and sanitation practices per regulations and SOP.
• Assist in completion of required reports and paperwork.
• Perform other duties as assigned.

Kenntnisse

English proficiency

Mathematical skills

Reasoning ability

Safety awareness

IHOP training certification

Ausbildung

High school diploma or GED

Driver's license

Jobbeschreibung

IHOP in Evanston, IL is seeking an Operations/Unit Supervisor to direct the operation of the unit, support budget goals, and oversee training and compliance. You will build professional relationships with staff and guests, implement IHOP training programs, and ensure supplies and safety guidelines are followed.

You will assist in achieving financial objectives, coordinating with the General Manager, and maintaining standards per SOP.