Restaurant Operations Shift Leader

Dufry Careers; Salt Lake City (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

HMSHost in Salt Lake City is seeking a Manager I to support branch management in tactically executing QSR or similar restaurant operations. The role ensures the restaurant is clean, ready for business, staffed, and adheres to high operational standards.

The Manager I uses prescribed policies to make decisions, supervises day-to-day activities, participates in hiring, schedules staff, maintains safety and cash handling procedures, and ensures equipment and displays meet standards.

Qualifications

• Requires minimum of 2 years food and beverage, cash handling, and customer service experience.
• Requires minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
• Requires the ability to speak, read and comprehend instructions, as well as converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day‑to‑day activities of associates within a defined individual or group of restaurants or points‑of‑sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Customer service

Supervisory experience

Cash handling

Food & beverage

Safety awareness

Job description

HMSHost in Salt Lake City is seeking a Manager I to support branch management in tactically executing QSR or similar restaurant operations. The role ensures the restaurant is clean, ready for business, staffed, and adheres to high operational standards.

The Manager I uses prescribed policies to make decisions, supervises day-to-day activities, participates in hiring, schedules staff, maintains safety and cash handling procedures, and ensures equipment and displays meet standards.