Restaurant Operations Leader - Profit & Guest Experience

IHOP; Nogales (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

IHOP in Nogales, AZ seeks a Restaurant Manager to supervise front- and back-of-house teams with a strong focus on profitability and guest satisfaction. You will uphold IHOP standards of quality and service while driving operations and staff development.

The role requires leadership, budgeting, and compliance with safety and regulatory requirements, along with training and supervising employees to deliver a top-notch dining experience.

Qualifications

• High school diploma or GED and 2–4 years related experience and/or training.
• Certification through assigned IHOP training courses.
• A valid Driver’s License may be required for company business.

Responsibilities

• Assist in achieving budgeted sales and profits.
• Develop professional relationships with IHOP employees and guests.
• Implement Craft Training program for hourly employees to improve operations and guest experience.
• Support annual financial, local marketing, guest service and HR objectives per SOPs.
• Ensure compliance with federal, state, and local regulations.

Skills

Budgeting

Leadership

Training

Quality standards

Customer service

Education

High school diploma or GED

Job description

IHOP in Nogales, AZ seeks a Restaurant Manager to supervise front- and back-of-house teams with a strong focus on profitability and guest satisfaction. You will uphold IHOP standards of quality and service while driving operations and staff development.

The role requires leadership, budgeting, and compliance with safety and regulatory requirements, along with training and supervising employees to deliver a top-notch dining experience.