Restaurant Operations & Growth Leader

IHOP; Queen Creek (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

IHOP in Queen Creek, AZ seeks a restaurant leader to supervise employees and drive profitability while upholding IHOP quality and service standards. You will oversee front and back of house operations, manage staffing, training, and compliance with SOPs, and focus on guest satisfaction and sales growth.

The role requires coordinating with teams, maintaining safety, and delivering results through planning and analysis of budgets and marketing initiatives.

Qualifications

• High school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Assist in the achievement of budgeted sales and profits.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.
• Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit.
• Comply with federal, state, and local regulations which are applicable to assigned unit.
• Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan.
• Ensure adequate levels of supplies.
• Ensure the proper operational condition of equipment, building structure and premises.
• Ensure safety and sanitation practices are maintained according to regulations and SOP.
• Ensure security practices as defined by SOP.
• Assist in the completion of all required reports and paperwork.
• Perform other duties as assigned.

Job description

IHOP in Queen Creek, AZ seeks a restaurant leader to supervise employees and drive profitability while upholding IHOP quality and service standards. You will oversee front and back of house operations, manage staffing, training, and compliance with SOPs, and focus on guest satisfaction and sales growth.

The role requires coordinating with teams, maintaining safety, and delivering results through planning and analysis of budgets and marketing initiatives.