Restaurant Operations Lead & Team Development Coach

Pizza Hut; Lynn (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

Pizza Hut is seeking an AGM to manage restaurant operations during shifts and support the RGM in profitability planning. You will train Team Members, supervise staff, and lead by example in a fast-paced environment.

The role requires strong leadership, communication, and problem-solving skills, with the ability to analyze data, control costs, and ensure safety and quality in daily operations. Advancement to RGM is anticipated for high performers.

Qualifications

• High school diploma or equivalent required.
• CHAMPS Certification required.
• Developing Champions Certification for Leading a Restaurant in Manager's Absence preferred.

Responsibilities

• Lead the restaurant during shifts, coaching Shift Leaders, Shift Managers and Team Members.
• Perform hands-on operational work to train employees and model skills.
• Manage labour, inventory, supplies and staffing plans.
• Analyze sales, labour and inventory to meet daily targets.
• Assist in financial planning and safety/compliance.
• Develop relationships with suppliers and franchisees.
• Support RGM with marketing and new product rollouts.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational/time-management skills

Customer service skills

Problem-solving skills

Work ethic and integrity

Plan and delegate

Coach and train others

Adaptable and diverse

Active team player

Data analysis

Basic business, math and accounting

Knowledge of restaurant equipment and/

Education

High school diploma or equivalent

CHAMPS Certification

Leading a Restaurant in Manager's Absence (Developing Champions Certification)

Job description

Pizza Hut is seeking an AGM to manage restaurant operations during shifts and support the RGM in profitability planning. You will train Team Members, supervise staff, and lead by example in a fast-paced environment.

The role requires strong leadership, communication, and problem-solving skills, with the ability to analyze data, control costs, and ensure safety and quality in daily operations. Advancement to RGM is anticipated for high performers.