Restaurant Operations Lead - Hospitality & Growth

Freddy's Frozen Custard & Steakburgers; New Jersey; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits

Job summary

Freddy's Frozen Custard & Steakburgers is seeking an Assistant Manager to support management in delivering hospitality, quality and cleanliness across all operations. You will help manage labor and food costs, mentor team members, and ensure guest satisfaction in a fast-paced environment.

The role emphasizes leadership, coaching, and adherence to Freddy's standards while contributing to guest loyalty and sales growth. Full-time hours with benefits are offered based on experience.

Qualifications

• Prior restaurant management or leadership role with a successful history of quality guest service and team development.
• Experience using financial statements, sales reports or performance data to measure productivity and goals.
• Aptitude for coaching, teamwork, and leading a diverse staff in a fast-paced setting.
• Strong attention to detail, communication skills, and ability to manage time and priorities.

Responsibilities

• Assist management to maintain efficiency and hospitality standards.
• Control labor and food costs while building guest relationships and handling issues.
• Lead and model positive leadership for team members and ensure sales growth.

Skills

Guest service

Team leadership

Labor management

P&L knowledge

Inventory control

Communication

Excel / spreadsheets

Tools

Spreadsheets

Job description

Freddy's Frozen Custard & Steakburgers is seeking an Assistant Manager to support management in delivering hospitality, quality and cleanliness across all operations. You will help manage labor and food costs, mentor team members, and ensure guest satisfaction in a fast-paced environment.

The role emphasizes leadership, coaching, and adherence to Freddy's standards while contributing to guest loyalty and sales growth. Full-time hours with benefits are offered based on experience.