Shift Leader: Elevate Guest Experience & Team Growth

Freddy's Frozen Custard & Steakburgers; Canal Winchester (OH); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive pay based on experience

Health benefits

Meal allowance

Paid training

Family-friendly hours

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking a Shift Manager to support daily restaurant operations, supervise staff and model hospitality. You’ll manage labor costs, ensure guest satisfaction and lead by example on the floor.

This full‑time role offers comprehensive benefits, training and advancement opportunities, with flexible hours to fit a family‑friendly schedule in the local area. You will also help uphold Freddy’s standards of cleanliness and food safety, while building a positive

Qualifications

• Must demonstrate natural leadership and supervise team members.
• Professional appearance and demeanor at all times.
• Strong communication with guests and staff is essential.
• Ability to operate a point-of-sale system.
• Willingness to assist coworkers and work as part of a team.

Responsibilities

• Teach Freddy’s standards of hospitality, quality and cleanliness.
• Lead by example; stay organized, vocal, and manage time effectively.
• Demonstrate willingness to learn and accept coaching or constructive feedback.
• Address and correct operational mistakes to satisfy guests.
• Spend most time on the restaurant floor, not in the office.
• Coach and develop team members to build a positive culture.
• Reduce waste, manage labor and improve efficiency.
• Maintain cleanliness and maintenance of facilities and equipment.
• Foster strong vendor relations and ensure product execution.

Skills

Leadership

Professional appearance

Communication skills

POS system

Team-player

Job description

Freddy’s Frozen Custard & Steakburgers is seeking a Shift Manager to support daily restaurant operations, supervise staff and model hospitality. You’ll manage labor costs, ensure guest satisfaction and lead by example on the floor.

This full‑time role offers comprehensive benefits, training and advancement opportunities, with flexible hours to fit a family‑friendly schedule in the local area. You will also help uphold Freddy’s standards of cleanliness and food safety, while building a positive