Lead & Elevate Guest Experience — Assistant Manager

Workstream; Strongsville (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health benefits

Paid time off

Meal allowance

Family-friendly hours

Paid training

Advancement opportunities

Job summary

Freddy's Frozen Custard & Steakburgers is seeking an Assistant Manager to lead a fun, fast-paced team and shape our restaurant's strategic vision. You will motivate staff, coach peers, and ensure every guest experience reflects our hospitality standards.

You will work closely with the General Manager, focus on coaching, development, and driving business results while maintaining high-quality food and service. Join us for growth opportunities in a dynamic environment.

Qualifications

• At least 1 year of experience as a shift lead or manager in a restaurant.
• Demonstrated ability to deliver exceptional guest service and develop people.
• Experience reading financial statements, sales or activity reports to measure productivity and goals.

Responsibilities

• Lead by example and coach team members to uphold hospitality standards.
• Manage labor and food costs to improve efficiency and profitability.
• Hire, train and motivate staff, coordinate schedules and performance.
• Maintain cleanliness and ensure guest satisfaction in every interaction.

Skills

Guest service

Coaching

Staff development

Time management

Effective communication

Profitability focus

Tools

Spreadsheets

P&L reports

Job description

Freddy's Frozen Custard & Steakburgers is seeking an Assistant Manager to lead a fun, fast-paced team and shape our restaurant's strategic vision. You will motivate staff, coach peers, and ensure every guest experience reflects our hospitality standards.

You will work closely with the General Manager, focus on coaching, development, and driving business results while maintaining high-quality food and service. Join us for growth opportunities in a dynamic environment.