People-First Shift Leader – Restaurant Operations

Freddy’s Frozen Custard & Steakburgers; Melissa (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and视

Meal allowance

Paid training & advancement

Family-friendly hours

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking a Shift Manager to assist the Assistant and General Manager in daily operations. You will lead teams, control labor and food costs, handle guest issues, and model exceptional hospitality across the restaurant floor.

Ideal candidates show strong leadership, communication, and teamwork, with experience using a POS system. This full-time role offers comprehensive benefits and opportunities for growth in a fast-casual environment.

Qualifications

• Demonstrated leadership and the ability to motivate teams.
• Professional appearance and demeanor at all times.
• Strong communication with guests and team members.
• Experience using a POS system.
• Team player willing to assist coworkers.

Responsibilities

• Teach and uphold Freddy’s hospitality, quality and cleanliness standards.
• Lead by example with organization, clear communication and time management.
• Accept coaching and constructive feedback to improve performance.
• Maintain urgency and situational awareness on the restaurant floor.
• Correct operational mistakes to satisfy guests.
• Coach and develop team members to build a positive culture.
• Control labor and reduce waste to improve efficiency.
• Ensure facility and equipment upkeep and cleanliness.
• Foster strong vendor relationships for product execution.

Skills

Leadership

Professional appearance

Communication

POS system

Team player

Tools

POS system

Job description

Freddy’s Frozen Custard & Steakburgers is seeking a Shift Manager to assist the Assistant and General Manager in daily operations. You will lead teams, control labor and food costs, handle guest issues, and model exceptional hospitality across the restaurant floor.

Ideal candidates show strong leadership, communication, and teamwork, with experience using a POS system. This full-time role offers comprehensive benefits and opportunities for growth in a fast-casual environment.