Restaurant Operations Lead — Guest Experience & Training

Universal Store; Boise (ID); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

IHOP in Boise is seeking a hands-on manager to direct the operation unit and drive guest satisfaction. You will supervise craft employees, support hiring and training, and uphold safety, sanitation, and SOP standards to achieve budgeted sales and profits.

The position requires a high school diploma or GED with 2–4 years of related experience, a valid driver’s license, and IHOP training certifications. Strong English communication is essential for staff and guests.

Qualifikationen

• High school diploma or GED with 2–4 years related experience.
• IHOP training certifications.
• Valid Driver’s License required.

Aufgaben

• Assist in achieving budgeted sales and profits.
• Develop relationships with IHOP employees and guests.
• Implement Craft Training program to improve operations and guest experience.
• Supervise craft employees and assist General Manager with staffing and training.

Kenntnisse

English proficiency

Leadership abilities

Ausbildung

High school diploma or GED

Tools

IHOP training certificates

Jobbeschreibung

IHOP in Boise is seeking a hands-on manager to direct the operation unit and drive guest satisfaction. You will supervise craft employees, support hiring and training, and uphold safety, sanitation, and SOP standards to achieve budgeted sales and profits.

The position requires a high school diploma or GED with 2–4 years of related experience, a valid driver’s license, and IHOP training certifications. Strong English communication is essential for staff and guests.