Restaurant Operations Lead - Guest Experience & Growth

Efficientapply; Moses Lake (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

Jack in the Box, Inc. is seeking a Restaurant Manager to oversee daily restaurant operations in Moses Lake, WA. You will partner with the Restaurant Manager to drive service excellence, food quality, safety, and brand standards while managing staffing, training, and costs.

The role emphasizes leadership, guest focus, and business acumen, with accountability for executing the Service Profit Chain and maintaining a positive brand image across shifts and locations in the region.

Qualifications

• High School Diploma or GED required; higher degree preferred.
• 1+ years as Shift Leader or 1 year as Assistant Manager; P&L experience for external recruiting.

Responsibilities

• Recruit, train, and evaluate restaurant staff and manage staffing levels.
• Ensure exceptional guest service and food quality; maintain cleanliness and safety.
• Analyze operations and profitability; develop action plans to increase sales and control costs.

Skills

Culture & values

Training & coaching

Guest focus

Food safety

Business management

People leadership

Education

High School diploma

Associate or Bachelor's preferred

Job description

Jack in the Box, Inc. is seeking a Restaurant Manager to oversee daily restaurant operations in Moses Lake, WA. You will partner with the Restaurant Manager to drive service excellence, food quality, safety, and brand standards while managing staffing, training, and costs.

The role emphasizes leadership, guest focus, and business acumen, with accountability for executing the Service Profit Chain and maintaining a positive brand image across shifts and locations in the region.