Restaurant Operations Lead | Guest Experience & Profit

Jack-in-the-Box; Eugene (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

Jack in the Box is seeking an Assistant Restaurant Manager in Eugene, Oregon, to lead daily restaurant operations and staff performance while upholding brand standards and policies. You will train teams, monitor service quality, and work with the Restaurant Manager to drive guest satisfaction and profitable results.

The role emphasizes developing employees, maintaining food safety, and delivering a positive guest experience in a fast-paced setting, with a focus on teamwork and accountability.

Qualifications

• Education: High School Diploma or GED; higher degrees preferred.
• Experience: 1+ year as Shift Leader or 1 year as Assistant Manager with customer service background; some P&L experience.
• Certifications: ServSafe certification; English literacy; valid driver’s license.

Responsibilities

• Oversee internal service: recruit, train, develop staff and monitor performance.
• Deliver external service: ensure guest satisfaction and food quality, handle guest concerns.
• Support higher profits: analyze operations and implement action plans to improve sales and costs.
• Uphold brand standards and compliance with policies; lead by example.
• Collaborate with Restaurant Manager to execute SPC and My Promise To You.

Skills

Fostering the Culture

Training/Coaching/Development

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

Job description

Jack in the Box is seeking an Assistant Restaurant Manager in Eugene, Oregon, to lead daily restaurant operations and staff performance while upholding brand standards and policies. You will train teams, monitor service quality, and work with the Restaurant Manager to drive guest satisfaction and profitable results.

The role emphasizes developing employees, maintaining food safety, and delivering a positive guest experience in a fast-paced setting, with a focus on teamwork and accountability.